Contact Us
We’d love to hear from you.
Whether you’re curious about our handcrafted candles and soaps, or simply wish to reach out—we welcome your message.
🕯️ Custom candle or soap inquiries
🎁 Gift orders or special requests
💎 Weddings, gift sets, special events (birthdays, anniversaries, wedding/baby showers), large orders
💬 General questions, feedback, or kind words
If you’re unsure which category fits—don’t worry. Just send us a message.
What to Expect After You Contact Us
You’ll receive a confirmation message right after submitting the form
We personally review every message
You can expect a reply within 1–2 business days
For issues with product or shipping, returns or refunds, please contact us directly so we can remedy the problem!
We value intention, patience, and meaningful connection—never rushed, never automated.
Your information is kept private and used only to respond to your inquiry. We never share your details.
info@phoenixretreats.ca

